Frequently Asked Question (FAQ)
1. How can I place an order?
Select the product you want, add it to your cart, enter your delivery details, and complete the checkout process.
2. How long does delivery take?
Orders are generally delivered within 7–8 business days after dispatch.
3. When will my order be dispatched?
Orders are generally processed and prepared for dispatch within 24–48 hours after successful order placement.
4. Will I receive tracking details?
Yes. Once your order is dispatched, tracking information may be provided through the contact details you entered during checkout.
5. Can I cancel my order?
Yes, you can request cancellation before your order is dispatched.
Once the order has been dispatched, cancellation may no longer be possible.
6. How long does a cancellation refund take?
For an approved cancellation before dispatch, the refund is generally processed within 24–48 hours.